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Data Security

At EV Charge Kit, a subsidiary of Forest Master Ltd, we are committed to ensuring the security of your personal data. Our website (www.ev-charge-kit.com) is built on the WordPress platform using WooCommerce for secure online transactions and is hosted on a private server provided by IONOS (1&1 IONOS SE). This setup provides a high level of control, isolation, and data protection.

Server-Level Protection (IONOS Private Server)

  • Hosted on a dedicated virtual environment with isolated resources
  • Managed firewalls and real-time threat detection services
  • Distributed Denial of Service (DDoS) protection and malware scanning
  • Regular server updates and security patches

Website and Application Security (WordPress & WooCommerce)

  • Full SSL (HTTPS) encryption across the site
  • Payments processed through secure third-party providers such as Stripe and PayPal; we do not store any payment card details
  • Regular updates to WordPress core, WooCommerce, themes, and plugins to patch known vulnerabilities
  • Use of security tools (e.g. firewall plugins, login protection, and CAPTCHA)
  • Role-based access control with strong password enforcement for administrative users

Data Access and Retention

  • Access to personal data is restricted to authorised staff with a legitimate business need
  • Data is retained only for as long as required for processing, support, legal compliance, and tax purposes
  • We do not sell, lease, or share personal data with third parties unless required by law

Email and Communication Security

  • All communications from our site are secured using industry-standard email encryption protocols (TLS/SSL)
  • We will never request sensitive personal information such as passwords or payment details by email

Data Breach Procedures

In the event of a suspected data breach, we have procedures in place to assess, contain, and respond promptly. If required, we will notify the Information Commissioner’s Office (ICO) and affected individuals in line with our obligations under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For questions or concerns regarding data security, please contact:
Email: info@ev-charge-kit.com
Telephone: +44 0191 265 5000