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Terms and Conditions

1. Introduction

Welcome to ev-charge-kit.com (the “Website”). By accessing or using our Website, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our Website.

Our registered contact details are as follows:

These Terms and Conditions apply to all users of our Website, including customers, browsers, and advertisers.

2. Use of the Website

By using this Website, you agree:

  • To use the Website for lawful purposes only.
  • Not to engage in any activity that may damage, disable, or impair the Website’s functionality.
  • Not to use the Website to transmit or distribute any harmful or malicious content, including viruses or malware.

We reserve the right to restrict access to any part of the Website at our discretion.

3. Orders and Payments

  • All prices listed on our Website are in GBP (£) and include VAT where applicable.
  • Orders are subject to availability. If an item is out of stock, we will notify you and provide an estimated restock date or offer a refund.
  • Payment must be made in full at the time of purchase using one of our secure payment methods, including PayPal, credit/debit cards, and Barclays ePDQ.
  • We reserve the right to refuse or cancel any order if there are issues with payment, availability, or suspected fraudulent activity.

4. Delivery

  • We offer free delivery to UK Mainland addresses. Additional charges may apply for deliveries to Highlands or Islands, which will be calculated at checkout.
  • Delivery times are estimates and not guaranteed. We aim to deliver orders within 1-3 working days for UK Mainland and 3-7 working days for Highlands, Islands, and offshore addresses.
  • International delivery is available, with delivery times typically taking 5-7 working days. Additional time may be required for locations outside mainland Europe.
  • If delivery cannot be made within 30 days of receiving payment, we will notify you and offer the option to wait or receive a full refund.

5. Cancellations, Returns, and Refunds

  • Under the Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your goods.
  • If you are not satisfied with your purchase, you may return it within 30 days of delivery for a refund, provided the item is unused, undamaged, and in its original packaging.
  • You are responsible for both the outward and return shipping costs unless the item is faulty.
  • Refunds will be processed within 3 working days of receiving the returned item and issued via the original payment method.

6. Privacy and Data Protection

We take your privacy seriously and comply with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

  • We collect and process personal data, including your name, email address, phone number, and payment details, to fulfil your orders and provide customer support.
  • Your data is stored securely and will not be shared with third parties, except where necessary to process your order (e.g., delivery couriers or payment providers).

For more details, please refer to our Privacy Policy.

7. Cookies and Tracking Technologies

Our Website uses cookies and tracking technologies, including Google Analytics and Google Ads enhanced tracking, to improve your browsing experience and provide personalised advertising.

  • Cookies: Cookies are small files stored on your device that help us remember your preferences and optimise site performance.
  • Essential Cookies: Required for the basic functionality of our Website, including order processing and security.
  • Performance Cookies: Help us analyse how users interact with our Website using tools like Google Analytics.
  • Advertising Cookies: Enable us to deliver personalised ads based on your browsing activity, including Google Ads enhanced tracking.

By using our Website, you consent to the use of cookies. You can manage or disable cookies through your browser settings. For more information, please refer to our Cookie Policy.

8. Intellectual Property

All content on this Website, including text, images, logos, and product information, is the property of ev-charge-kit.com and is protected by UK intellectual property laws.

You may view and download content for personal use only. Reproduction, distribution, or commercial use of any content without written permission is strictly prohibited.

9. Limitation of Liability

  • We make every effort to ensure the accuracy of the information on our Website, but we do not guarantee its completeness or reliability.
  • We are not liable for any direct, indirect, or consequential losses resulting from the use of our Website or the purchase of our products, except where required by law.

10. External Links

Our Website may contain links to external websites that are not operated by us. We are not responsible for the content or privacy practices of third-party websites.

11. Amendments

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon publication on the Website. It is your responsibility to review these terms regularly.

12. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from the use of our Website or the purchase of our products will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us: